VerifiedVery Good
Best For
Sports · Esports
Min Deposit
RM20
Min Withdrawal
RM50
Payment Methods
10
Reviewed by Ugrado
Updated Jun 2026
About U88
U88 is Asia's biggest brand in online betting agency which provide the customers with Asia's most top brand Sportsbook,Casino, Lotteries and Games. U88 is the official agent for major gambling brands in Asia such as CMD368, Allbet, Playtech, Spadegaming and many more. U88 offer to members the highest quality across our wide range of products and services.
Established2020
Game TypeSports, Esports, Live Casino, Slots, Poker, Fishing, Lottery
SupportLive Chat, WeChat, Telegram, Mobile Number
Pros
- Huge selection of game choices.
- Clean and clear website UI for easy navigation.
Cons
- Lacks of customer care and follow up.
- Bad website speed index and performance score.
Payment Methods
License
PAGCOR
Bonus Information
Hot Bonuses:Welcome Bonus
Bonuses:Cashback, Reload Bonus, Cash Rebate, Rescue Bonus
VIP Program:Available
Payment Details
- Min Deposit:RM20
- Min Withdrawal:RM50
Currencies:MYR
Quick Details
- Year Established:2020
- Game Type:Sports, Esports, Live Casino, Slots, Poker, Fishing, Lottery
- Support:Live Chat, WeChat, Telegram, Mobile Number
Game Providers
39 game providers
Full U88 Review
How our team tested and scored each category.
01
Website Usability & SecuritiesSecurity, speed, design and overall user experience.★★★★★4/54/5Our Score
U88 has been around since 2020. U88 performed quite well and certainly has a higher reputation than most of the online casinos out there in Malaysia. U88 has the potential to reach the top spot.
Throughout Ugrado reviews, U88 scored 15/20 for their website usability & securities. By checking the website system speed of U88, Ugrado found out U88 has certain flaws such as a very high speed index for both mobile and desktop and a bad performance score as well.
U88 has the 3 main languages in their website which is English, Chinese and Malay which is sufficient enough as most online casinos in Malaysia provide almost the same. Beside that, U88 used the combination theme color of white and green, gives users the feeling of clean and trusted. Surprisingly, U88 website is tested mobile friendly, and performed way better on mobile platform than on a desktop.
System Loading Speed
Speed index for mobile version is over 15.6s which is considered bad while for desktop version is 4.3s which is considered bad as well.
Performance score for mobile version is 27 while for desktop version is 43.
Watch Video02
Registration & Customer CareSign up process, verification and support.★★★★★4/54/5Our Score
Throughout Ugrado reviews, U88 scored 4/20 for their registration & customer care. The signing up procedure of U88 is easy but with more information needed to fill in which causes the time taken to register an account in U88 longer than any usual online casinos in Malaysia.
Players will receive welcome messages in the form of phone call and WhatsApp 3 days after the registration made which are considered slow and less engaging, and do not have anymore follow up from the customer care afterwards.
Registration
Average time taken for Desktop to fully register an account - 1min 13sec.
Average time taken for Android to fully register an account - 1min 20sec.
Average time taken for iOS to fully register an account - 1min 41sec.
Watch Video
03
Customer ServiceSupport channels and response time.★★★★★5/55/5Our Score
Throughout Ugrado reviews, U88 scored 12/20 for their customer service. U88 has a few methods for players to contact them for help and services. Their website offers live chat which players can chat directly to get supported, other platforms such as WeChat, Telegram and even mobile phone numbers are also provided for players to contact them.
However, through our review, it seems the live chat service is still having room for improvements. They are lacking of professionalism as certain reply and writing are too casually and sometimes reply in Chinese although user has chosen English option. There is also no FAQ section can be found in U88 website.
04
Games PerformancesGame variety, stability and fair play.★★★★★3/53/5Our Score
Throughout Ugrado reviews, U88 scored 13/20 for their games performances. U88 has a wide variety of games ranging from sports games, esport games, live casino games, slot games, poker games, fishing games and lottery games. The U88 game library is huge as it has over 30 game providers in the platform and is still increasing since Ugrado last review.
A better fact for U88 also has an excellent feature which is the Auto Transfer function, which allows users to auto transfer their credit from the main wallet to any of the games wallet they browse and vice versa. U88 also provides free demo game for player to test on most of their slot games.
Overall Verdict
Throughout Ugrado reviews, U88 scored 3 stars overall. U88 is rising to be the top online casino market in Malaysia. U88 is rich in wide variation of game contents. However, the lack of customer care needs to be strengthened. In conclusion, Ugrado definitely recommends players to try U88 if the player wishes for a long lasting and trustable platform.
- Best forSports, Esports, Live Casino, Slots, Poker, Fishing, Lottery
- Main concernLacks of customer care and follow up.
- Reviewed byUgrado review team, 2026 edition, 6 proof videos